Saturday, July 25, 2009

T&M Services are really part of ENGINEERING services!

Test and Measurement (T&M) related services are really a subset of the larger gamut of Engineering Services undertaken by a Tech Company on behalf of their Client Employers.

These services are called for by Defense,Aerospace,Telecom,Semiconductors or Manufacturing companies and have a very strong impact on the success of their core businesses results. For example a Telecom Operator in Mobile Business may expect their vendors-either an IT company or NEM infrastructure supplier to manage the total Network and deliver the preagreed Service Level. T&M services are in the same ilk as the IT/telecom outsourced services and a good T&M vendor can be the most optimum services supplier because of the Test & Management domain knowledge.

T&M domain knowledge becomes the sustainable,competitive advantage for this company as none of the other supplier vendors have so much specialised technology knowledge as well as Performance /Conformance expertise with them. Likewise in the other sectors-Defense, Aerospace, Semiconductors and Manufacturing too the T&M technologies are very handy in understanding these businesses and delivering the appropriate Solutions through T&M services delivery.

T&M services may start with Repair,Calibration,Automation,Interface defining and approvals, Leasing and Rental, Code Development plus Integration. Tech Support Centers, Training on technology and Consulting at higher end. Obviously they become Engineering Services Package in an overall Service Domain.The real value addition and creation then happens at the intersection of a smart T&M Services Vendor and the Clients Core Business Units.

Worldwide Engineering Services Outsourcing is multi Hundreds of Billions Dollar business and all the major companies outsource it to major Global and Regional IT and Consulting Companies. However it is my belief a T&M services vendor-TEST & MANAGEMENT not just Test and Measurement Vendor has technology and domain window open for him to offer these services more legitimately!

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