Saturday, July 4, 2009

Competitive Advantages for T&M Professional

T&M Professionals have an inherent array of competitive advntages to themselves even though this industry is not big Globally and in India.This industry has unique characteristics which enables its members very visible to the various sectors it serves. Measurement of any physical parameter enables it to be controlled,regulated and improved and so achieved.Be these parameters are Electrical ,as they are in our industry,or other Business variables, like Sales,Profit and Growth rates etc.

Measurement is the only way to know HOW we are doing! Well these are hard parameters,but like wise the "Soft Parameters" can also be measured, the example being how often we are polite,punctual in attending class,or responsive to the customers needs. Without the inherent MEASUREable goals we are more likely to blow it off! T&M Professionals therefore are very often used to rigid measurement,and control across the functions they are serving.The T&M instrument designer has to factor in that his designs are capable to test Equipment with an order more accurately than the Device Under Test. Their designs are ahead of the Technology curve they are supposed to measure-both in terms of Performance of their own, and conformance to the set Standards in that domain.

It is this inherent characteristics which keeps T&M Professionals always aware of future needs of the Customer, his pain points where Quality,Productivity and Profitability will be impacted by the capability,or lack of it, of the T&M instrumentation.A T&M professional in Sales, Service Support or Solution Delivery is very equipped with the Technical/Application knowledge so he can link the Business issues to the Expectations from appropriate Test & Measure.Are these advantages competitive and sustainable ? These are sustainable if these professional keep improving on the domain knowledge and stay current. Of course soft factors like Motivation and desire to improve play part, like in any tech field !

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